Vice President of Tech Operations
Job Summary
Leading the Mission Control team, the full-time salaried Vice President of Tech Operations will oversee system monitoring, incident response, and technical support for critical systems while mentoring a global team and driving operational excellence across the Enterprise.
Key responsibilities
- Oversees performance monitoring, maintenance, and troubleshooting of essential technology systems
- Leads and mentors a global team, fostering a culture of excellence and continuous professional growth
- Directs the development of technical service strategies aligned with the company's technology vision and business goals
Required qualifications
- Experience in leading Technology Operations teams within the Financial Services or Payments sectors
- Recent subject matter expertise in relevant technical areas, particularly in transaction processing and authorizations
- Strong technical capability in Mainframe and Distributed technologies, including cloud solutions
- Experience in attracting, hiring, and leading top technology delivery talent
- Significant experience in Major Incident response and high-pressure problem-solving situations
Complete Job Description
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