VIP Customer Onboarding Specialist

Job Summary

A company is looking for a VIP Onboarding Specialist.

Key Responsibilities

• Build strong relationships with pre-VIP customers and serve as their main point of contact
• Drive retention and loyalty through personalized communication and data-driven strategies
• Monitor player activity and analyze trends to identify opportunities for tailored engagement

Required Qualifications

• Fluency in Hindi is a must
• At least Upper-Intermediate level of English
• Proven experience in VIP Customer Relationship roles, preferably in the iGaming industry
• Strong understanding of iGaming Industry KPI metrics and terminology
• Analytical mindset with the ability to interpret data and trends