Virginia Benefit Program Specialist

Job Summary

Working part-time, the Benefit Program Specialist I/II will determine eligibility for various social services assistance programs, conduct client interviews, and process applications, with the potential for remote work based on experience and proficiency.

Key responsibilities

• Conduct interviews to assess eligibility for assistance and re-evaluate ongoing eligibility
• Process applications for financial assistance, explaining client responsibilities and program options
• Evaluate social factors influencing eligibility and compute assistance plans based on gathered data

Required qualifications

• High school diploma with additional training or related work experience
• Some knowledge of basic human behavior and interviewing techniques
• Ability to operate a personal computer and use agency software
• Demonstrated ability to analyze information and exercise sound judgment
• Effective communication skills, both orally and in writing