Virginia Customer Service Representative

Job Summary

A company is looking for a Customer Service Representative II.

Key Responsibilities:

• Respond to inbound calls and make outbound calls to schedule assessments
• Create accurate call logs and schedule appointments for assessments
• Assist with additional tasks as needed

Required Qualifications:

• High School degree or GED
• 2 years of customer service experience
• Experience in mental health or community-based social service programs is a plus
• Must be computer literate with skills in MS Word, Excel, and Outlook
• Must reside in Virginia to be considered for the role