Virginia Customer Service Specialist

Job Summary

Supporting customer inquiries from a remote setting, the full-time Virginia Customer Service Specialist will manage high volumes of inbound calls, assist with problem-solving, promote products, and enhance sales while providing personalized customer experiences.

Key responsibilities

• Handle a high volume of inbound customer inquiries efficiently
• Promote additional products during customer interactions
• Assist customers with various requests, including refunds, payments, and order placements

Required qualifications

• At least 12 months of customer service experience
• Ability to work in a virtual environment and navigate multiple systems
• Must provide a distraction-free work-from-home setup
• Availability to work weekends, holidays, and additional hours as needed
• Possession of a Microsoft 11 computer and required equipment per company specifications