Virginia Division Manager

Job Summary

Virginia Division Manager, oversees operations and team management in a full-time, exempt, salaried role with uncapped bonus potential, while supporting staff in achieving success and ensuring quality service delivery.

Key Responsibilities

• Manage all operational aspects including client escalations, training needs, and HR concerns
• Conduct interviews and collaborate with department heads to ensure effective team performance
• Identify and assist Service Facilitators struggling with paperwork to improve their performance

Required Qualifications, Training, and Education

• Proficient knowledge of Consumer directed Medicaid waiver services and related paperwork
• At least 1 year of management experience
• Experience in training and quality checks of team members' work
• Good working relationships with local referral sources
• Proficiency in Excel/Google Sheets and willingness to embrace change positively