Virginia Licensed Benefit Programs Specialist

Job Summary

Determining eligibility for various benefit programs, the full-time Virginia Licensed Benefit Programs Specialist will interview applicants, process applications for assistance, and ensure clients receive maximum eligible benefits while working both onsite and remotely.

Key responsibilities:

• Interview applicants and determine eligibility for programs such as SNAP and Medicaid
• Compile and analyze information to maintain accurate records and ensure compliance with state and federal guidelines
• Respond to appeal requests and participate in appeal hearings while providing referrals to social workers as needed

Required qualifications:

• High school diploma with additional training and related work experience, or equivalent combination
• Knowledge of public social service practices and interviewing techniques
• Ability to analyze information and maintain professional ethics related to confidentiality
• Experience working effectively within a team environment
• Eligibility to drive and meet the County's safe driver policy requirements