Virginia Licensed Call Center Representative

Job Summary

A company is looking for a Call Center Representative.

Key Responsibilities

• Support customer inquiries and insurance policy needs through inbound calls
• Share expertise on products and services to ensure appropriate insurance coverage
• Assist customers in setting up new claim reports with empathy

Required Qualifications

• A minimum of two years relevant work experience or two years post-secondary education
• Property & Casualty license required for sales roles; opportunity to gain it during training
• Ability to multitask and navigate multiple computer systems
• Remote work requires a designated workspace and high-speed internet
• Full-time availability including weekdays, one weekend day, and evening hours