Virginia Licensed Quality Manager

Job Summary

A company is looking for a Manager, Quality Performance and Outreach (STARS/ CAHPS/ PWP/ HEDIS) to drive strategic initiatives for quality improvement.

Key Responsibilities

• Lead cross-functional efforts to design, implement, and evaluate outreach and quality improvement programs
• Enhance member experience and support regulatory compliance across various lines of business
• Manage a team of 4 direct reports to achieve performance goals

Required Qualifications, Training, and Education

• Bachelor's degree in Nursing, Clinical Sciences, Population Health, Healthcare Administration, Business Administration, or related field
• 3 years of experience with HEDIS, STARS, PWP, or Clinical Improvement
• 3 years of supervisory or management experience
• Strong project management and cross-functional collaboration skills
• Ability to interpret clinical data and translate insights into actionable strategies