Virtual Account Manager

Job Summary

A company is looking for a Virtual Account Manager to support business continuity and maintain customer relationships in open territories.

Key Responsibilities

• Maintain and support existing accounts, ensuring continuity of service and product utilization
• Provide training on product fittings, software, and clinical best practices
• Collaborate with internal teams to align on business needs and document customer interactions in Salesforce

Required Qualifications

• Bachelor's degree required; Master's or AuD preferred
• Strong knowledge of hearing-instrument technology and clinical practices
• Proficiency with CRM systems (Salesforce preferred) and Microsoft Office
• Prior experience in hearing healthcare or business consulting preferred
• Excellent organizational skills and ability to manage multiple accounts