Job Summary
Named one of the top retail influencers of 2016, Bob Phibbs is an internationally recognized business strategist, customer service expert, sales coach, marketing mentor, motivational business speaker and the author of three books. Bob is the owner of The Retail Doctor, where he helps retail companies and brands grow their brick and mortar business. His clients include some of the largest retail brands in the world including Bernina, Brother, Caesars Palace, Hunter Douglas, Lego, Omega, Hearts on Fire, Husqvarna, Vera Bradley, and Yamaha.
We're looking for an organized, conscientious, articulate, customer-service oriented assistant to help our entrepreneur foster client relationships and keep up with daily tasks to manage a fast moving daily schedule. You must be warm, friendly, and compassionate and have the ability to convey that tone through writing and speaking. As our virtual assistant, you will be setting up client meetings, helping develop a system of organization, maintaining our entrepreneur's schedule, handling travel itineraries and implementing a process to maintain strong relationships with our current clients. You will help our entrepreneur with his daily to-do list, handle all day-to-day administrative tasks and take the initiative to anticipate our entrepreneur's needs.
The successful candidate is one who possesses the following qualities:
an independent, self-starter and self-sufficient
strong customer service skills - always leaving our clients with a positive experience
a proven track record of attention to detail
strong communication & writing skills - easily understood with good diction
a proactive problem solver - someone who comes to the table with solutions
strong interpersonal skills and an ability to build rapport with customers
experienced with coordinating and delegating many moving parts
innovative, forward-thinking, growth-oriented, with a strong work ethic
hardworking, highly professional, responsive, reliable, and accountable
strong, smart, and confident, with a good sense of humor
adaptable and flexible with the ability to handle fast moving projects
experience in managing/assisting a speaker/consultant/sales representative
sales background is plus!
You'll need experience with the following tools:
Microsoft Word and Excel
Gmail
Messenger
Hubspot - Hubspot sales & marketing certification is a major plus!
Position Details
This position is a contractor position.
The position will start out with 20 hours per week.
Be available 9:00 am - 1:00 pm EST. If you are on the west coast, it could be 10-2pm PST.
The pay rate for this position is $20/hr.
We're looking for someone to become a long-term (3+ years) partner.
How to Apply:
Click "Apply" button for application email address.
In the subject line, please write, "Hi, I'm (your full name) from (insert your city & state) and I'm interested in Bob Phibbs - The Retail Doctor's position
In the body of the message, please write me a 16 sentence email including:
One sentence opening salutation that says: "Hi. I'm (your name) from (city, state).
Paragraph #1: Reason(s) why you think this job is a good fit for you, including your experience with managing a speaker/consultant/sales representative and how you assisted them with their daily tasks. (black font, Verdana, 3 sentences)
Paragraph #2: Your level of experience from 0-10 with Hubspot. (if you have any certifications in Hubspot Sales or Marketing please mention this)
Paragraph #3: Your experience with building and maintaining client relationships and if you have any experience managing and filtering through sale leads. (blue font, Verdana, 4 sentences)
Paragraph #4: If you are/are not currently working, why you're interested in a new position and where you see yourself in three years. (black font, Verdana, 3 sentences)
Please take Bob's personality quiz and note what personality type you are. (bold, black font, Verdana)
Visit https://www.retaildoc.com/personality-quiz to take the quiz.
Two sentence closing providing the following:
1) on the Retail Doc website, what is the name of Bob's online retail sales training system? (black font, Verdana)
2) a closing salutation including your name, email address, and phone number (black font, Verdana)
Be sure to attach a resume. Thanks!
