Virtual Airport Ride Customer Success Representative in Austin

Job is Expired
Location: Texas
Compensation: To Be Discussed
Staff Reviewed: Mon, Jan 03, 2022
Job Summary

A vehicle for hire company has an open position for a Virtual Airport Ride Customer Success Representative in Austin.

Must be able to:

  • Deliver the best customer service across multiple platforms
  • Be the face and heart of our Company
  • Reach out to riders and drivers to verify account information

Skills and Requirements Include:

  • Have a passion for helping people find solutions
  • Are excited about tackling challenging problems and questions from customers
  • Can troubleshoot issues efficiently and know when to escalate them to the product and technical teams
  • Remain calm and cool under pressure and can handle even the most difficult situations with grace
  • Are understanding and empathetic
  • Are tech-savvy and interested in learning new tools and in providing feedback to improve existing tools
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