Job Summary
A child-care provider has a current position open for a Virtual Application Support Analyst in Watertown.
Individual must be able to fulfill the following responsibilities:
- Identifying problems encountered by end users
- Building rapport and elicit problem details from customers
- Providing timely, efficient and informative follow up to user questions or issues
Applicants must meet the following qualifications:
- Bachelor’s Degree in Computer Science, a related field, or equivalent education and/or experience
- 3+ years of SQL development experience, with SQL Server 2008/2012
- Test management
- Experience with Help Desk support
- Previous experience in troubleshooting application-related problems
- ETL experience with SQL Server Integration Services, SSRS and SSIS package development