Virtual Assistant I

Job Summary

Fielding incoming calls, texts, and emails, the full-time Virtual Assistant I will support client inquiries, schedule home inspection appointments, and ensure a high-quality customer experience in a remote environment.

Key responsibilities

• Manage client communications through various channels, providing information and price quotes
• Schedule home inspection appointments by accurately collecting and entering details into booking software
• Respond to general office correspondences, maintaining a busy calendar for inspection companies

Required qualifications

• Over 4 years of experience in bilingual customer service roles
• At least 2 years in executive assistant or equivalent roles
• Minimum of 2 years of experience in remote positions
• Strong digital communication skills across multiple platforms
• Proficiency in navigating websites and standard software applications