Job Summary
A manufacturer that makes beds, as well as foundations and bedding accessories is seeking a Virtual Bedroom Furniture Customer Service Representative in Jefferson.
Individual must be able to fulfill the following responsibilities:
- Answer incoming calls from owners, the field services team, and the retail field in a prompt fashion
- Serve as an expert for owners by answering general product related questions
- Record specific and accurate owner information, product codes and resolution notes
Qualifications for this position include:
- 1-2 years customer service experience
- High school diploma or GED
- Active listening skills and strong interpersonal communication skills
- Talent to maintain proper phone etiquette, demonstrate patience
- Excellent communication skills, both written and verbal
- Capability to understand written and verbal instructions in English
