Job Summary
A staffing company is filling a position for a Virtual Benefits Customer Service Representative in San Diego.
Must be able to:
- Respond to customers in a compassionate manner
- Exceed expectations by responding
- Customize customer service approach
Applicants must meet the following qualifications:
- Excellent ability to communicate effectively
- Ability to quickly assess member concerns and formulate a response/resolution
- Ability to work in a structured environment – adhering, following protocols
- High level attention to detail, multi-tasking, and ability to organize work
- Ability to work autonomously in a self-paced, self-motivated team environment