Virtual Bilingual French Customer Success Representative

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Nov 09, 2018

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A shipping management solutions company is seeking a Virtual Bilingual French Customer Success Representative.

Core Responsibilities Include:

  • Managing the customer inquiry queue
  • Providing customer service via email and phone

Must meet the following requirements for consideration:

  • Prior experience working with a team via online channels
  • Fluent in English and French
  • Minimum 2 years experience working in a direct customer-facing role
  • Impeccable writing skills
  • Ability to work across teams to get customer issues resolved
  • Other requirements as outlined in the job description