Job Summary
A shipping management solutions company is seeking a Virtual Bilingual French Customer Success Representative.
Core Responsibilities Include:
- Managing the customer inquiry queue
- Providing customer service via email and phone
Must meet the following requirements for consideration:
- Prior experience working with a team via online channels
- Fluent in English and French
- Minimum 2 years experience working in a direct customer-facing role
- Impeccable writing skills
- Ability to work across teams to get customer issues resolved
- Other requirements as outlined in the job description