Job Summary
An online retail company has an open position for a Virtual Bilingual French Seller Onboarding Associate.
Must be able to:
- Ensure compliance with process and procedures whilst meeting quality and performance metric
- Provide prompt and efficient service to Sellers
- Identify Seller and Associate success barriers
Position Requirements Include:
- Fluency in French and English is required
- Prior experience working within a customer service /contact center environment (voice process) is highly desirable
- Demonstrated desire to expand skills into new areas
- Business acumen in areas of e-commerce and retail is advantageous
- Ability to follow specific detailed process steps