Job Summary
A leading online retailer has an open position for a Virtual Bilingual German Seller Onboarding Associate.
Candidates will be responsible for the following:
- Provide prompt and efficient service to Sellers
- Ensure compliance with process and procedures whilst meeting quality and performance metrics
- Identify Seller and Associate success barriers
Applicants must meet the following qualifications:
- Fluency in German and English is required
- Prior experience working within a customer service /contact center environment (voice process) is highly desirable
- Demonstrated desire to expand skills into new areas
- Business acumen in areas of e-commerce and retail is advantageous
- Ability to follow specific detailed process steps
