Virtual Bilingual Polish Customer Experience Representative

Job ID: Available for Members

Location: Arizona, Colorado, Florida, Georgia, Illinois, Montana, New Jersey, New York, Virginia

Compensation: To Be Discussed

Staff Reviewed: Thu, Nov 14, 2019

This job expires in 4 days

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Additional Information: Benefits Available

Job Summary

A telecommunications company is in need of a Virtual Bilingual Polish Customer Experience Representative.

Individual must be able to fulfill the following responsibilities:

  • Support Tier 1 technical support and customer service phone support for external customers
  • Accept payments by a variety of methods
  • Explain charges and credits on the customer’s bill, and resolve complex billing scenarios

Required Skills:

  • Ability to regularly sit for long periods of time
  • Take back-to-back phone calls from customers nationwide
  • Meet or exceed minimum performance standards