Virtual Bilingual Spanish Customer Service Representative

Job ID: Available for Members

Location: Southeast, Southwest

Compensation: To Be Discussed

Staff Reviewed: Tue, Oct 02, 2018

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Day Shift, Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Entry Level

Job Summary

A financial services company has an open position for a Virtual Bilingual Spanish Customer Service Representative.

Candidates will be responsible for the following:

  • Answering incoming phone calls from a variety of customers
  • Instilling confidence and inspiring optimism in callers
  • Explaining processes and procedures associated with multiple products and markets

Skills and Requirements Include:

  • High School diploma/GED or minimum Associate’s Degree in lieu of required experience
  • 0-1 years of experience, preferably in a customer service environment
  • Full written and verbal bilingual proficiency in English and Spanish
  • A demonstrated track record of consistently meeting and/or exceeding performance expectations
  • Possesses a bias for action and avoids workplace distractions
  • Drives tasks to completion