Job Summary
An insurance company is in need of a Virtual Customer Service Representative II.
Core Responsibilities of this position include:
- Working with our internal and external customers to create an outstanding service experience
- Coordinating first notice of loss claims via telephone and electronically
- Handling all billing calls and functions for all products, lines of business, and affiliates
Skills and Requirements Include:
- Associates Degree or Technical or specialized knowledge or equivalent, related experience
- 1 - 3 years experience
- Considerable knowledge of the general and technical parts of the job. Works independently
- Applies guidelines and procedures that require some interpretation in dealing with exceptions
- Receives general instructions on new types of work or projects and works under general supervision
- This position may be filled with an individual with no experience based on their level of education
