Job is Expired
Location: Alabama, Arizona, Arkansas, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Louisiana, Maine, Maryland, Michigan, Minnesota, Mississippi, Montana, Nevada, New Hampshire, New Mexico, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, Wyoming
Compensation: To Be Discussed
Staff Reviewed: Fri, Sep 09, 2022
Job Summary
A human resources and financial services company has an open position for a Virtual Bilingual Spanish Financial Customer Care Representative.
Candidates will be responsible for the following:
- Handling a high volume of inbound calls from our clients' employees
- Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions
- Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support
Qualifications for this position include:
- Fully bilingual ( English/Spanish)
- High School diploma and 4 years of customer service experience
- Ability to receive and immediately apply constructive feedback
- Ability to multi-task using several Windows applications at once while assisting a customer on the phone
- At least 4 years of customer service experience, or a combination of education and experience
