Virtual Billing Support Specialist

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Mon, Mar 23, 2020

Job Category: Customer Service, Financial

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employer Type: Employer

Job Summary

A web hosting company is seeking a Virtual Billing Support Specialist.

Must be able to:

  • Quote prices for services, upgrades, downgrades, etc
  • Delight the customer with billing assistance to inquiries via phone and email
  • Review incoming orders to ensure service is delivered promptly

Must meet the following requirements for consideration:

  • Excellent interpersonal skills with direct customer interaction experience
  • Strong customer service skills
  • Excellent written and verbal communication skills (for non-English speakers: English level - B2 and above)