Virtual Branch Representative

Job Summary

A company is looking for a Virtual Branch Representative to join their call center team.

Key Responsibilities

• Answer incoming calls from members and assist with their inquiries
• Process transactions and complete member requests accurately
• Provide exceptional customer service while adhering to policies and procedures

Required Qualifications

• 1-2 years of retail banking or call center experience
• Ability to build sustainable relationships and trust with members
• Willingness to learn about the company's products and services
• Desire to enhance the banking experience for members