Job Summary
A company that provides workflow services needs applicants for an opening for a Virtual Business Services Customer Service Representative.
Core Responsibilities of this position include:
- Answering incoming calls and assisting customers
- Maintaining composure in escalated situations
- Researching information in databases to resolve customer issues
Position Requirements Include:
- GED or High School Diploma
- Minimum one-year previous customer service/sales experience
- Typing speed of 25 WPM with 90% accuracy
- Computer knowledge in Windows-based applications
- Strong ability to communicate articulately and succinctly both verbally and in writing
- Passion for meeting or exceeding performance goals
