Virtual Call Center Representative in Honolulu

Job Summary

A business process outsourcing company is seeking a Virtual Call Center Representative.

Core Responsibilities of this position include:

• Monitors payment status of accounts
• Uses skip trace tools provided to locate debtors
• Ensures all legal and company efforts have been take to collect accounts

Required Skills:

• High School diploma or equivalent
• 1 year of telephone experience in a collection, customer service, telemarketing or call center environment
• Typing of a minimum of 25 words per minute
• Patience and tact in working with customers, sometimes in stressful situations
• Ability to learn and have a comprehensive knowledge of using a predictive dialer
• Ability to communicate clearly and effectively