Virtual Call Center Representative in Houston

Job ID: Available for Members

Location: Texas

Compensation: Hourly

Staff Reviewed: Fri, Jun 05, 2020

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Flexible, Full Time, Part Time

Employer Type: Employer

Career Level: Entry Level

Additional Information: Benefits Available

Job Summary

An advertising agency is searching for a person to fill their position for a Virtual Call Center Representative in Houston.

Individual must be able to fulfill the following responsibilities:

  • Remain readily available for all inbound calls and transition to outbound calls as needed
  • Handle a high call volume daily
  • Maintain professionalism and follow all call handling procedures as trained

Applicants must meet the following qualifications:

  • High School Diploma or equivalent
  • Flexible/open to work varying shifts, including weekends, overtime and/or holidays
  • Proficient in Word and Excel, including Microsoft Office/Office 365 and ability to learn proprietary software
  • Type 40 wpm with accurate data entry on all reports and completed intakes
  • Demonstrate a dedicated work ethic with an adaptable mentality to work in a fast-paced environment
  • Demonstrate effective time management, organizational, and analytical skills