Job Summary
An advertising agency is searching for a person to fill their position for a Virtual Call Center Representative in Houston.
Individual must be able to fulfill the following responsibilities:
- Remain readily available for all inbound calls and transition to outbound calls as needed
- Handle a high call volume daily
- Maintain professionalism and follow all call handling procedures as trained
Applicants must meet the following qualifications:
- High School Diploma or equivalent
- Flexible/open to work varying shifts, including weekends, overtime and/or holidays
- Proficient in Word and Excel, including Microsoft Office/Office 365 and ability to learn proprietary software
- Type 40 wpm with accurate data entry on all reports and completed intakes
- Demonstrate a dedicated work ethic with an adaptable mentality to work in a fast-paced environment
- Demonstrate effective time management, organizational, and analytical skills
