Job Summary

A business process outsourcing company is filling a position for a Virtual Call Center Sales Associate in Cleveland.

Must be able to:

• Express understanding, patience, empathy working through the problem with the customer
• Address the customers concerns/needs in a professional manner
• Provide quality service that will exceed expectations

Applicants must meet the following qualifications:

• Excellent listening, verbal, and written communication skills
• Completed High school diploma or GED
• Flexibility to work varying shifts or additional hours as required by business needs
• Solid computer skills and an aptitude for learning new software