Virtual Care Coordinator

Job Summary

Virtual Care Coordinator, a full-time remote position responsible for checking in patients, collecting copays, managing insurance benefits, and scheduling follow-up appointments while assisting internal teams with customer service and scheduling efforts.

Key Responsibilities

• Interface with patients/customers via telecommunications before, during, and after appointments
• Schedule patient appointments and perform data entry of protected health information
• Maintain confidentiality and adhere to HIPAA guidelines while assisting with various front office duties

Required Qualifications

• High School Diploma or GED
• 6-8 months of experience working in a similar role preferred
• Ability to operate a computer and basic office equipment
• Experience in customer service preferred
• Knowledge of business office procedures is a plus