Virtual Care Receptionist

Job Summary

To support a growing Virtual Care Team, the part-time Virtual Care Receptionist will provide administrative medical support services, coordinate healthcare services, and ensure patient care satisfaction while working remotely after initial training in Worcester, MA.

Key responsibilities

• Acts as a patient advocate and liaison, coordinating healthcare services with the care team
• Verifies patient insurance coverage and eligibility using a computer-based registration system
• Documents patient information in electronic medical records and maintains physician schedules

Required qualifications

• 1+ years of experience in medical secretarial or medical office training
• Ability to attend in-person orientation and training in Worcester, Massachusetts
• Familiarity with PC usage, typing capabilities, and software such as Microsoft Word and Outlook