Virtual Care Referral Coordinator

Job Summary

To support a growing virtual care team, the full-time Virtual Care Referral Coordinator will coordinate referral orders, manage appointment scheduling, and verify insurance while working remotely.

Key responsibilities:

• Assist members with external and internal referrals, ensuring proper routing and completion of orders
• Coordinate medical records and ensure necessary documentation is available for external providers before patient appointments
• Collaborate with providers and care teams to manage electronic medical records and assist with patient forms

Required qualifications:

• Work experience in a physician's office or medical institution with exposure to managed care and primary care practices
• Proficiency in Google Suite or related software
• Ability to multi-task and manage competing priorities effectively
• Strong organizational skills with a proven ability to meet deadlines
• Experience in customer service and interpersonal communication