Virtual Care Referral Coordinator

Job Summary

To support a virtual primary care team, the full-time Virtual Care Referral Coordinator will coordinate various referral orders, manage appointment scheduling, verify insurance, and ensure medical records are available for external providers in a remote setting.

Key responsibilities:

• Assist members with internal and external referrals, ensuring proper routing of specialist and imaging orders
• Coordinate medical records and ensure all required documentation is available prior to patient appointments
• Collaborate with providers and care teams to manage electronic medical records and assist with patient forms

Required qualifications:

• Work experience in a physician's office or medical institution with exposure to managed care and primary care practices
• Proficiency with Google Suite or related software
• Ability to multitask and manage competing priorities effectively
• Strong critical thinking skills and problem-solving abilities
• Excellent organizational skills and attention to detail