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Virtual Client Services Technician

Job is Expired
Location: Nationwide
Compensation: Hourly
Staff Reviewed: Mon, Nov 25, 2019
Job Category: Customer Service, Information Technology
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

A provider of cloud software support has an open position for a Virtual Client Services Technician.

Core Responsibilities of this position include:

  • Actively listen to customer needs and offer appropriate education of products and services
  • Respond real time to customer Inbound questions and problems
  • Utilize resources to upsell and explain competitive edge of enhanced products

Must meet the following requirements for consideration:

  • Experience in a customer service and/or technical support environment
  • Understanding of wired and wireless home networks using multiple network technologies
  • Working knowledge of computers, smart phones, tablets and other peripheral devices

COMPLETE JOB DESCRIPTION

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