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Virtual Clinical Customer Service Specialist

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Tue, Jan 24, 2023
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Entry Level, Experienced

Job Summary

A health care leader has a current position open for a Virtual Clinical Customer Service Specialist.

Core Responsibilities Include:

  • Resolving questions and concerns effectively and efficiently
  • Responding to Promotional Contact Center calls leveraging scripts
  • Providing support for our Company's Portal and Clinical Trial inquiries using approved response documents

Required Skills:

  • High School Diploma/GED or experience
  • Strong communication
  • Customer centric focus
  • Attention to detail
  • Empathy
  • Good typing/computer skills

COMPLETE JOB DESCRIPTION

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