Job Summary
An American non-profit and charitable organization is seeking a Virtual Cloud Services Technical Support Specialist.
Must be able to:
- Actively monitor various IRC channels, wikipages, and mailing lists, for support requests
- Help volunteer developers to diagnose and resolve technical issues with our IaaS and PaaS infrastructure and their code
- Communicate clearly and patiently with individuals from our international communities of volunteer developers
Must meet the following requirements for consideration:
- Strong interpersonal skills, with track record of modeling good social and development practices
- Experience using a variety of communications and collaboration tools
- Experience using Linux command line tools
- Ability to understand and explain technical issues
- Intermediate programing experience in one of the following languages: Python, PHP, JavaScript
- Ability to work both independently and as part of a distributed team
