Virtual Cloud Services Technical Support Specialist

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Posted: Monday, November 27, 2017

Job Category: Information Technology, Non-profit

Telecommute Level: 100% Telecommute

Weekly Hours: Part Time

Employment Status: Temporary, Independent Contractor

Employer Type: Employer

Job Summary

An American non-profit and charitable organization is seeking a Virtual Cloud Services Technical Support Specialist.

Must be able to:

  • Actively monitor various IRC channels, wikipages, and mailing lists, for support requests
  • Help volunteer developers to diagnose and resolve technical issues with our IaaS and PaaS infrastructure and their code
  • Communicate clearly and patiently with individuals from our international communities of volunteer developers

Must meet the following requirements for consideration:

  • Strong interpersonal skills, with track record of modeling good social and development practices
  • Experience using a variety of communications and collaboration tools
  • Experience using Linux command line tools
  • Ability to understand and explain technical issues
  • Intermediate programing experience in one of the following languages: Python, PHP, JavaScript
  • Ability to work both independently and as part of a distributed team