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Virtual Commercial Technical Customer Support Representative

Job is Expired
Location: Alabama, Arkansas, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Michigan, Mississippi, South Carolina, Tennessee
Compensation: Salary
Staff Reviewed: Thu, Sep 08, 2022
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

A media and technology company is searching for a person to fill their position for a Virtual Commercial Technical Customer Support Representative.

Individual must be able to fulfill the following responsibilities:

  • Provide prompt resolution to customers via telephone and/or e-mail
  • Perform complex diagnostic troubleshooting to resolve voice, video and data service issues

Required Skills:

  • 5-7 years of relevant experience
  • High School Diploma/GED
  • Ability to act as a product consultant to business owners

COMPLETE JOB DESCRIPTION

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