Virtual Complaint Handling Leader

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Tue, Apr 23, 2019

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Flexible, Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Additional Information: Benefits Available

Job Summary

An electronics company is filling a position for a Remote Complaint Handling Leader.

Core Responsibilities Include:

  • Maintaining a working knowledge of company policies and procedures
  • Informing leadership of potential safety issues, emerging trends and/or concerns
  • Maintaining state-of-the-art processes regarding Complaint Handling

Position Requirements Include:

  • Bachelor’s degree required in science or engineering fields
  • Familiarity with global medical device regulations, requirements, and standards
  • 10+ years of experience
  • Experienced knowledge of Complaint Handling Principles and practices