Virtual Contact Center Agent

Job ID: Available for Members

Location: New Hampshire

Compensation: Hourly

Staff Reviewed: Wed, May 20, 2020

This job expires in 17 days

Job Category: Customer Service, Sales

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Flexible

Employer Type: Employer

Career Level: Experienced

Job Summary

A call center services provider has an open position for a Virtual Contact Center Agent.

Must be able to:

  • Listen to customers, understand their needs, and resolve customer issues
  • Utilize systems and technology to complete account management tasks
  • Recognize sales opportunity and apply sales skills to upgrade

Qualifications Include:

  • Highly reliable, willing to learn and acquire new skills
  • Enjoy talking to people, helping them resolve their frustrations
  • Motivated by lucrative bonus plans and daily contests
  • Exhibit professional communication and customer service skills
  • High school diploma or equivalent
  • Ability to learn customer service software applications