Job Summary

A call center services provider has an open position for a Virtual Contact Center Agent.

Must be able to:

• Listen to customers, understand their needs, and resolve customer issues
• Utilize systems and technology to complete account management tasks
• Recognize sales opportunity and apply sales skills to upgrade

Qualifications Include:

• Highly reliable, willing to learn and acquire new skills
• Enjoy talking to people, helping them resolve their frustrations
• Motivated by lucrative bonus plans and daily contests
• Exhibit professional communication and customer service skills
• High school diploma or equivalent
• Ability to learn customer service software applications