Job Summary
A customer experience management and business process outsourcing company has a current position open for a Virtual Contact Tracer in Sacramento.
Core Responsibilities of this position include:
- Calling contacts of newly diagnosed patients and clearly communicating the reason for call
- Collecting and recording all required information and conduct a symptom check
- Communicating approved information about local regulations
Applicants must meet the following qualifications:
- Over 18 years of age
- Ability to type 25 wpm
- High School Graduate or GED
- Comfort with desktop computer system
- Proven oral and written communication skills
- Compassionate customer service mindset