Job Summary
A software development company needs applicants for an opening for a Virtual Credentialed Tax Expert.
Individual must be able to fulfill the following responsibilities:
- Help tax software customers who are working on their tax return
- Create high quality customer interactions and experiences
- Utilize and leverage government websites, professional resources, and team expertise
Applicants must meet the following qualifications:
- Ability to demonstrate empathy for the customer
- Ability to seek out and deliver the right answer to the customer
- Comfortable troubleshooting and resolving customer tax questions