Virtual Credentialed Tax Expert

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, Aug 14, 2019

Job Category: Customer Service, Financial

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Employer Type: Employer

Career Level: Experienced

Job Summary

A software development company needs applicants for an opening for a Virtual Credentialed Tax Expert.

Individual must be able to fulfill the following responsibilities:

  • Help tax software customers who are working on their tax return
  • Create high quality customer interactions and experiences
  • Utilize and leverage government websites, professional resources, and team expertise

Applicants must meet the following qualifications:

  • Ability to demonstrate empathy for the customer
  • Ability to seek out and deliver the right answer to the customer
  • Comfortable troubleshooting and resolving customer tax questions