Job Summary
A real estate and home development company needs applicants for an opening for a Virtual Customer Care Representative.
Candidates will be responsible for the following:
- Providing friendly telephonic and virtual Homeowner support in a creative, proactive manner
- Following up on every service request virtually, ensuring a thorough evaluation and diagnosis is completed and well documented
- Communicate and assessing through a virtual platform
Skills and Requirements Include:
- Minimum High School or GED required
- Minimum 2 years customer or field service experience required or equivalent
- Ability to communicate clearly and attentively with diverse audiences via a remote setting
- Comfortable with innovation and technology, including virtual applications, chat, text, and artificial intelligence
- Team player willing to go the extra mile
- Patience and ability to coach others
