Virtual Customer Happiness Specialist

Job ID: Available for Members

Location: Nationwide

Compensation: To Be Discussed

Posted: Friday, March 09, 2018

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Job Details

An online education company needs applicants for an opening for a Virtual Customer Happiness Specialist.

Core Responsibilities of this position include:

  • Providing an amazing, personalized experience to each customer
  • Effectively diagnosing and solving day-to-day customer concerns and issues
  • Engaging the customer community through our forums, social media platforms, and daily interaction

Required Skills:

  • Excellent command of the English language
  • Excellent communication skills
  • Enjoy spending hours communicating with customers
  • Technology is your good friend
  • Proactive in coming up with ideas and solutions that will improve customer experience
  • You have an innovative mind and are a self-starter