Job Summary

An online education company needs applicants for an opening for a Virtual Customer Happiness Specialist.

Core Responsibilities of this position include:

• Providing an amazing, personalized experience to each customer
• Effectively diagnosing and solving day-to-day customer concerns and issues
• Engaging the customer community through our forums, social media platforms, and daily interaction

Required Skills:

• Excellent command of the English language
• Excellent communication skills
• Enjoy spending hours communicating with customers
• Technology is your good friend
• Proactive in coming up with ideas and solutions that will improve customer experience
• You have an innovative mind and are a self-starter