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Virtual Customer Service Manager

Job is Expired
Location: Alaska
Compensation: To Be Discussed
Staff Reviewed: Tue, May 22, 2018
Job Category: Customer Service, Management
Employer Type: Employer
Career Level: Management

Job Summary

A merchandise company is searching for a person to fill their position for a Virtual Customer Service Manager.

Core Responsibilities of this position include:

  • Managing a team of 12- 18 virtual consultants at varying skill levels
  • Supervising Sales and Service Consultants
  • Helping consultants meet customer satisfaction and resolution targets

Applicants must meet the following qualifications:

  • 3+ years leadership experience
  • 1+ years leading a virtual team
  • Excellent problem solver with a proven track record of driving results

COMPLETE JOB DESCRIPTION

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