Job Summary

A retail company needs applicants for an opening for a Virtual Customer Service Manager.

Candidates will be responsible for the following:

• Managing a team of 12 to 18 virtual consultants at varying skill levels
• Effectively interviewing and recommending candidates for hire
• Supervising Sales and Service Consultants answering calls and/or emails from customers

Must meet the following requirements for consideration:

• 3 years leadership experience
• 1 years leading a virtual team
• Outstanding oral and written communication skills
• Excellent problem solver with a proven track record of driving results
• College degree preferred or equivalent job-related experience