Virtual Customer Service Professional

Job ID: Available for Members

Location: Arizona, Colorado, Georgia, Texas

Compensation: To Be Discussed

Staff Reviewed: Mon, Sep 09, 2019

This job expires in 17 days

Job Category: Customer Service

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Additional Information: Benefits Available

Job Summary

A customer service company is searching for a person to fill their position for a Customer Service Professional.

Candidates will be responsible for the following:

  • Helping customers via email, chat and phone
  • Troubleshooting problems and answering questions
  • Ensuring that each customer has the best experience possible

Required Skills:

  • 1+ year in an online customer service role
  • 1+ year of call center experience
  • Experience using online communication tools i.e. Slack, Skype
  • Experience using customer service software i.e. Zendesk, Freshdesk, Livechat, Shopify, Magento