Job Summary
A business services company is seeking a Virtual Customer Service Representative.
Candidates will be responsible for the following:
- Receiving and processing incoming phone calls
- Obtaining and verifying customer information
- Answering questions and resolving issues
Position Requirements Include:
- GED or high school diploma
- 1 year customer service or sales experience
- Basic computer skills
- Ability to navigate between application and internet sites
- Ability to clearly communicate using a clear, distinct voice
- Ability to read scripts verbatim