Virtual Customer Service Representative

Location: North Carolina

Compensation: Hourly

Staff Reviewed: Fri, Oct 16, 2020

This job expires in 20 days

Remote Level: 100% Remote

Weekly Hours: Full Time, Part Time

Employer Type: Employer

Job Summary

A call center consulting firm has a current position open for a Virtual Customer Service Representative.

Core Responsibilities Include:

  • Guiding customers to the best service appointment that fits their needs
  • Reaching doctor's for patients requiring medical attention
  • Assisting customers by placing orders for goods or services

Required Skills:

  • Must display genuinely friendly, engaging, and helpful personality, on and off the phone
  • Handling workload efficiently with professionalism and accuracy are essential
  • Demonstrate the ability to listen and recognize when a call needs to be escalated to a supervisor
  • Ability to create a dedicated work space free from background distractions