Job Summary
A customer experience management and business process outsourcing company needs applicants for an opening for a Virtual Customer Service Representative in Austin.
Core Responsibilities Include:
- Handling and carefully responding to all inbound and outbound customer inquiries
- Providing excellent customer service through active listening
- Working with confidential customer information and treat it sensitively
Position Requirements Include:
- Over 18 years of age
- Ability to type 25 wpm
- High School Graduate or GED
- Comfort with desktop computer system
- Proven oral & written communication skills
- Compassionate customer service mindset
