Job Summary
A customer service company is filling a position for a Virtual Customer Service Representative in Burlington.
Core Responsibilities Include:
- Answering back to back calls and resolving issues
- Building a strong relationship with the customer
- Resolving the problem quickly and ensuring situation does not escalate
Position Requirements Include:
- Ability to speak on the phone and use a computer
- Must be empathetic and friendly with people you’ve never met
- Must use logic and be able to solve problems
- Willing to be part of a team